La Quinta Inn & Suites by Wyndham Baltimore Downtown

Don’t go here. It’s a dump

. The bed was clean and comfortable That's the only positive . Everything else was worn out- like used garage sale furniture , the door was missing paint. The lock didn't work. It STANK of cigarette and pot smoke. The phone didn't work and was labeled with wrong room. The neighborhood outside was not safe past dark.

I was told the entire hotel has only two (2) accessible rooms (I am mobility impaired). One was reportedly booked for the entire month, and the other eas allegedly occupied for two of the five days I planned to stay. I plan to file a detailed report with Baltimore’s civil rights division when I get home, and withe regional marketing manager. It is obvious that facility was once attractive and has fallen on hard times. I did appreciate easy access to waffles, cereals, cold milk, fresh fruit, tea and coffee. Staff were courteous, several time there no one at the desk. There was a horrendous shouting match among two, (maybe three) men) and a woman that went on way too long). I didn’t dare poke my head out of my 4th-floor door. I had to lose my temper to get a chair for the tub, as my balance is not reliable enough to stand without grab bars. I am 84 years old. I don’t lose my temper often. I am only 5’, and the mattress was too high for me to lie down; I had to scoot across on my butt the swing my legs up to get onto the bed. My $538 rate was at least affordable, but I would have paid $100 more for grab bars, a walk-in shower and a stepstool! There are enough rooms to set aside one accessible room on every floor. I would appreciate a reply. Thank you

U have to asked for room service , towel was old, lamp was dirty , pillow were small, showed wasn’t that clean , small trash cans , chair was old , burn mark in the table , remote didn’t have a cover , not enough channels on tv. Breakfast was not so good. Mainly waffle . Stairs way is filthy