Sonder The Witherspoon

At first it seemed like a great deal. However, upon arrival I was told that they had cancelled my room due to an overbooking. The email cancellation was received only 2 hours prior to check-in. I had to book a more expensive holiday inn miles away from my needed location and the only compensation received (not yet received) was $100 of Bonvoy points. Not worth the struggle.

You can't go past the location with this property. Handy to so much that the city has to offer, or a quick walk to the train if you are going further a field. Rooms are spacious, large kitchen. Easy to check in and check out. Discovered the Club room which had a table tennis table and area to hang out which was a bonus. Washer and dryer is excellent for travellers! Valued being able to stock up on coffee everyday and fresh towels etc were available in reception. Staff were friendly, greeted us warmly every day.

We've stayed here before and we thought being in a higher level room would cut down on the street noise, this was not the case (we were on level 10) You will need to use ear plugs if this noise bothers you (they are supplied). The noise in this property is the one thing that really lets it down (non street facing rooms may be different?) Great kitchen but not well equipped in terms of serving bowls, cooking trays etc. Lighting was poor in the bedrooms, no central light just lamps.

I like how everything was clean

They should of had a tv in the bedroom