Beacon Hill Hotel

The breakfast was a pleasant surprise. The continental breakfast with pastries, yogurt, fruit, and coffee met our needs. The staff was friendly, courteous and responded to requests immediately. We had Christmas Eve dinner in the dining room and our meals were delicious. Also, the location of the hotel is perfect.

The room was extremely small. Also, the bathroom sink was so small, it was difficult to wash your face. There was more counter space than bowl, so a larger sink is possible.

Das Frühstück war kümmerlich.

Es gibt keine richtige Lobby, nur den Bar-Bereich. Es gibt keinen Aufenthaltsraum, abgesehen vom Restaurant. Es gibt kein Fitnessstudio.

Disappointing Stay. Needs Major Improvement! The staff seemed uninterested and unhelpful; no one appeared to know what was going on. The rooms urgently need proper sound insulation. Every morning around 6 a.m., we were woken by a loud machine noise coming from the cleaning closet. Even the quiet conversations of the cleaning staff were clearly audible due to the lack of soundproofing. While the towels were new, they had clearly never been washed after being removed from their packaging. The breakfast was minimal and well below standard. Overall, the management needs significant improvement to bring the hotel to an acceptable level. We paid around USD 500 per night (including taxes), but in my opinion, the stay was worth no more than USD 175 per night for the level of service and quality provided. We ultimately decided to cut our stay short (after much disagreement with the hotel staff regarding a refund) and transferred to another hotel.

Only issue was the elevator kept breaking