Aiden San Antonio Riverwalk

Some of the staff were friendly and helpful, particularly when I raised concerns and requested a room change. The reception area also looked immaculate, which unfortunately made the condition and cleanliness of the rooms even more disappointing by comparison.

Really disappointing stay — the bathroom was dirty, with hair everywhere and mould, and the visibly dirty glassware made me question whether the room had been properly cleaned or the bedsheets changed. Staff were helpful and quickly arranged a room change, but the second room wasn’t much better, and I ended up cleaning it myself just to feel comfortable sleeping there. The location was misleading, as it’s a 15-minute walk to the Alamo and 20 minutes to the River Walk, and the mandatory valet parking seemed bizarre when the car park was right there and we felt like we were simply handing over our keys for no real reason.

The valets were very kind